Shipping & Returns

Shipping

When you need it fast, we promise we'll get it to you. Seton stocks thousands of products that ship the same day when you place your order before 6 p.m. your time. Our standard shipping service is UPS Ground. If you need it in a hurry, we also offer UPS Overnight, UPS 2-day, FedEx Standard, FedEx Priority and USPS Priority. If you prefer another carrier, we would be happy to ship on your account.

Due to weight and size restrictions, some products must be shipped by truck. Shipping and handling charges for truck shipments will be prepaid and added to your invoice and will not appear in your Shopping Cart.

If you would like to use your own shipping account to pay for your shipping charges, choose 'ship on account' and enter your shippers account number when checking out.

Free Shipping Offer

Seton proudly offers Free UPS Ground shipping (where applicable) when your order total reaches a certain amount. When you qualify, free UPS ground shipping will automatically be applied to your order!

Buy from Seton, and the shipping is on us!

*Free shipping offer does not apply to items that must ship by truck.

**Free shipping offer does not apply to quotes

Delivery

Next-day delivery service provides delivery by 10:30 the next working day. Available for $14.00 to $18.00 more than ground delivery.*

2-day delivery service provides delivery within 2 working days. Available for $5.00 to $8.00 more than ground delivery*

Lead time is displayed in our online catalog. This indicates the approximate amount of time it will take for you to receive your product.
When 'proceed to checkout' is clicked, your lead time column is replaced by delivery time.

Delivery time is a more accurate date based on:

  • lead time
  • ship method
  • zip code

Delivery time can change if your order is subsequently put on credit hold or awaiting a proof approval. 
You will be able to see these if you check your order online in the Order History & Status Section of the My Account feature.

*Note: Weight restrictions or additional charges may apply

Return Policy

You may return or exchange any stock item in original condition within 30 days. A restocking fee of 15% may be applicable for stock purchasesĀ returnedĀ in opened packaging. We are unable to accept returns on customized products and special orders since they are created to your specific needs.